Communication Tips
Reflecting and Sharing with Clarity
Be Professional, Clear & Respectful
Clear and effective writing translates to clear and effective communication. Consider the purpose of the communication and your audience. Use a respectful tone and adhere to the same rules you would follow in traditional classrooms. Use proper grammar, spelling and formatting, and check all communications before sending. Avoid emotional and "all capital letter" statements and keep communications meaningful and to the point. Remember that you are beginning to develop your professional online presence.
Read & Formulate Responses Carefully
When you hear and read communications written by other students, take the time to thoughtfully examine what they have written, considering all points, to help you avoid confusion and prepare you for valid responses.
Before you respond, take the time to research your own facts and provide citations for information stated within your communications. This promotes a robust academic environment and adds credibility to your contributions.
Be Generous, Tolerant & Cooperative
Keep in mind that every student is participating to learn, and anyone can make a simple mistake in research, knowledge or communication. Address the idea/concept, not the person. Keep an open mind and focus on the task at hand, learning. When adverse conditions arise and communications get strained, try to help rather than hinder. True cooperation means working together to the same end, as everyone wants to be successful in any given course.
Keep It PG-13 & Confidential
All online communications should be transmitted with the intent to inform and inspire, not to offend or breach personal privacy. Keeping your contact PG-13 and confidential will ensure that this is the case. Never use private information about other individuals and be sensitive to the information you share about yourself. Avoid the use of slang, jargon or sarcasm as they will probably confuse your recipient.